Urbanbiker technical service
We have the necessary infrastructure to provide a high quality service, a competent and experienced work team. Being our main objective to serve and satisfy the needs of our clients, through practical knowledge, in the mechanics of electric bicycles, research and constant training.
Two year warranty
Design and innovation
At Urbanbiker we have a team of mechanical specialists at your service, divided into 3 workshops: an assembly workshop, another for spare parts and after-sales-warranty service and, finally, a specific one for repairs.
Because we have been manufacturing electric bicycles for more than 10 years and we are trained in the latest technological advances.
The Urbanbiker team has a personalized after-sales service for the problems or doubts of each client, carrying out a close and reliable follow-up.
We have the answer to all your questions.
Frequently asked questions that have already been asked by other customers. Questions about models, orders, invoices, warranty and certificates. Technical support, installation videos and solutions to your problem. You can access all this information here in the Help Center.